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Sales Support and Training Manager (Aftermarket) in Bismarck, ND at Doosan Bobcat

Date Posted: 6/26/2018

Job Snapshot

Job Description

Build Your Future with Bobcat and Doosan! We want people with...BIG goals, BOLD dreams and an INNOVATIVE spirit!

Job Information

This role will support the Aftermarket Parts Sales and Marketing teams in five primary areas:

  1. Parts sales & Parts application training
  2. Competitive product evaluations
  3. Other sales support activities. 
  4. Parts Program support
  5. Parts Training development and event coordinator

 The ideal candidate will display strong customer focus and an ability to interact internally with multiple functions including field support, aftermarket, sales, event coordination, customer service, and marketing.

Role & Responsibility

Sales Support

  • Provide and plan sales tactics to promote and generate additional sales for the NA markets.
  • Manage the promotional Hybris component of the Dealer Portal to provide sales and promotional tools to the dealers.
  • Monitor sales activities and generate reports related to the effectiveness of sales tactics.
  • Coordinate efforts with the marketing team to ensure effective pull through of sales efforts and marketing campaigns.
  • Sales history and trends support.
  • Assist in NPD process with market, pricing, product and competitive analysis.
  • Maintain regular contact with Bobcat dealers to capture relevant market information to support marketing/sales promotions.


  • Support Bobcat dealers and Bobcat Company personnel with product and application training.
  • Manage sales and application training programs to all channels.
  • Manage training logistics for supported departments.
  • Develop training presentations for online webcast, and classroom use.
  • Maintain current information on the dealer portal for training.
  • In conjunction with the marketing team, capture and create competitive comparison (head-to-head) presentations for training purposes.
  • Parts trade show and programs lead and coordination.

Job Requirement

  • Education Required: Bachelors degree in Marketing, Management, or related field.
  • Experience Required: 5>7 years
  • Travel Required: 25 – 50% (This role will require up to 40% travel annually.)
  • Marketing experience
  • Sales Training experience
  • Customer service experience
  • SAP and Hybris experience
  • 5-10 years’ experience in related product industry
  • Strong technical skills
  • Industry knowledge
  • Solid written and verbal communication skills
  • Ability to manage multiple time-sensitive projects
  • Demonstrated proficiency with common computer applications (MS Office: Powerpoint, Outlook)

The world-renowned brands that make up Doosan Bobcat produce industry-leading compact and heavy construction equipment, attachments, air compressors, lighting systems, generators and articulated dump trucks. Doosan Bobcat is a part of the Doosan Group, which employs 43,000 people in 38 countries worldwide. With people at the core of who we are, we believe the growth of our people will lead to the continued growth and success of our world-class company. Our team of dedicated employees is the backbone that allows us to provide construction equipment solutions that help our customers build the world of tomorrow. Wherever you find us, you’ll hear the sounds of progress, see the results of our people and feel the rhythm of transformation in everything we do.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-476-4263.


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