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New Dealer Specialist (Nationwide) in West Fargo, ND at Doosan Bobcat

Date Posted: 9/9/2018

Job Snapshot

Job Description

Build Your Future with Bobcat and Doosan! We want people with...BIG goals, BOLD dreams and an INNOVATIVE spirit!

Job Information

Manage the new dealer training program for all Bobcat dealers. Manage a training tool and new dealer start up process that incorporates all of the applicable functional areas and personnel (field,corporate office and dealer). Support the new dealer and dealer expansion approval process.

Role & Responsibility

Training Plan Management

  • Start the new dealer with on-line and video training as soon as announced. Arrange face to face training with all new Bobcat dealers. This will include product training, front office and back office systems, as well as to review operations best practices and where applicable staffing best practices.
  • Coordinate, implement and manage dealer training based on the Company’s training strategy. Implement regular pre- and post-training surveys to ensure training meets dealer’s needs, to include initial contact, 90 day and 6 month follow-up. During the training process, gain the commitment and sign up from the dealer on employee training sessions such as sales training. 
  • Assist the dealer with placing their initial new equipment, attachment and parts orders as well as help to enforce company policies and recruitment commitments.
  • Create consistency across all training venues to ensure proper training is provided and value is achieved by collaborating with other Company functional leaders. 
  • This position is responsible for providing feedback to update course curriculum for Bobcat University, creating various video training tools.
  • Manage the start of the Bobcat new dealer /expansion approval process.  

Job Requirement

  • Education Required: Bachelors degree in business administration, marketing, or related field.
  • Experience Required: 5>7 years
  • Travel Required: > 75%
  • Demonstrate ability to execute strategic plans.
  • Demonstrate ability to manage multiple projects in a highly organized and disciplined manner.
  • Skilled at problem solving and excellent customer service skills to allow satisfactory resolution of dealer issues.
  • Extensive travel required.
  • Computer knowledge, ability to utilize online video training tools and communication skills.
  • Self-motivated and planning abilities.
  • Experience with cold calling.
  • Prior training experience preferred.
  • Knowledge of dealer operations and familiarity with Bobcat systems preferred.


    Position will require extensive travel to meet with dealers. The travel may be several consecutive weeks and be inconsistent in a planned pattern.

    The world-renowned brands that make up Doosan Bobcat produce industry-leading compact and heavy construction equipment, attachments, air compressors, lighting systems, generators and articulated dump trucks. Doosan Bobcat is a part of the Doosan Group, which employs 43,000 people in 38 countries worldwide. With people at the core of who we are, we believe the growth of our people will lead to the continued growth and success of our world-class company. Our team of dedicated employees is the backbone that allows us to provide construction equipment solutions that help our customers build the world of tomorrow. Wherever you find us, you’ll hear the sounds of progress, see the results of our people and feel the rhythm of transformation in everything we do.

    Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-476-4263.