This site uses cookies. To find out more, see our Cookies Policy

Information Technology Co-op in Statesville, NC at Doosan Bobcat

Date Posted: 4/15/2018

Job Snapshot

Job Description

Build Your Future with Doosan! We want people with...BIG goals, BOLD dreams and an INNOVATIVE spirit!

Job Information

LOCATION:  Statesville, NC

This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems.

Role & Responsibility

Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization.

Repairing PCs & peripheral equipment.

Handles problems that the first-tier of help desk support is unable to resolve.  May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem

Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns.

Simulates or recreates user problems to resolve operating difficulties.   Recomends systems modifications to reduce user problems.

Job Requirement

High School Diploma or Equivalent.Working towards a Bachelor’s Degree in MIS or Computer Science.

  • High level of motivation and independence
  • Strong background with Windows based software troubleshooting
  • Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint)
  • Excellent oral and written communication skills
  • Strong Interpersonal skills
  • Work under pressure and prioritize and manage workload
  • Ability to complete assigned activities as well as meet milestones
  • Ability to multi-task technical fast
  • A working knowledge and understanding of client computing technologies and their interworkings
  • Ability to follow written instructions
  • Must be knowledgeable in PC hardware and software
  • Strong Troubleshooting Skills
  • Minimum Experience:  0 >2 years

A close affiliate of Doosan Bobcat, Doosan I&C America is the primary provider of managed IT services to the world famous Bobcat Company.  Beyond Bobcat, Doosan I&C provides IT services to a wide variety of Doosan affiliates all over the world.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-222-5920.